# Assistance Required: Imported Design Not Displaying Correctly in Preview **URL:** https://forum.surveyengine.com/t/assistance-required-imported-design-not-displaying-correctly-in-preview/335 **Category:** Support **Created:** [19 November 2025 20:39 UTC](https://forum.surveyengine.com/t/assistance-required-imported-design-not-displaying-correctly-in-preview/335 "2025-11-19T20:39:04Z") **Posts on this page:** 1 **Page:** 1
### Author: ![Putri](https://avatars.discourse-cdn.com/v4/letter/p/f475e1/32.png) [@Putri](https://forum.surveyengine.com/u/Putri) #### Post date: [19 November 2025 20:39 UTC](https://forum.surveyengine.com/t/assistance-required-imported-design-not-displaying-correctly-in-preview/335/1 "2025-11-19T20:39:04Z")
> Ticket name: Assistance Required: Imported Design Not Displaying Correctly in Preview > Steps to Reproduce the Problem: Dear SurveyEngine Support Team, > > I hope this message finds you well. I am currently building a choice experiment on SurveyEngine and I have encountered an issue that I have not been able to resolve. I successfully imported my experimental design (16 choice tasks divided into 2 blocks), and the Design Matrix displays correctly within the Experiment Design tab. However, when I preview the survey, the system shows a random design instead of the imported one. I have already checked the following: > > 1. All design columns are assigned correctly to the corresponding attributes in the “Assign Columns” section > 2. The block variable matches the Deck configuration > 3. The Deck component is placed before the choice experiment pages > > Despite these steps, the preview still does not use the imported design. Could you please advise why this might be happening, or review my survey setup on your end? I would greatly appreciate any guidance or troubleshooting steps you can provide. > > Thank you very much for your assistance. ![](https://europe1.discourse-cdn.com/flex017/uploads/surveyengine/original/1X/f790e262d20d980f4c847beba41a60ec3c6dbcee.png)